Payment And Late Fee Policy

### Diño’s Grillz And Jewelry Payment and Late Fee Policy

At **Diño’s Grillz And Jewelry**, we take pride in providing high-quality custom grillz and jewelry. To ensure we can deliver your custom pieces on time, it's essential that all payments are made promptly. Below is our detailed policy regarding payments, late fees, and turnaround times.

#### **Payment Policy**
- **Full Payment Required Before Starting Your Custom Piece**: We require full payment upfront before we begin working on any custom grill or jewelry. This ensures we can allocate the necessary resources and materials for your order.

- **Payment at the Time of Fitting**: When you get fitted for your custom grill, it’s highly recommended that you have **at least 70% to 100% of the payment** ready, especially for orders over **$1,000 to $1,500** or more. This helps us process your order smoothly without delays.

- **Orders Over $1,000-$1,500**: For larger orders, having a significant portion of the payment available (70%-100%) at the time of your fitting will avoid unnecessary delays and ensure that your custom piece is completed promptly.

- **Speed of Payment = Speed of Service**: The faster you make payments, the quicker we can complete your custom order. For customers who choose to make payment arrangements, adding a little extra to each payment is a great way to catch up faster and speed up the process.

#### **Turnaround Time**
- **14 Business Days After Full Payment**: Our standard turnaround time is approximately **14 business days** from the date that **full payment** is made. This allows us the necessary time to craft your custom piece with the quality and precision we are known for.

- **Late Payment Delays**: If payments are delayed, please note that the days you are late will be added to the original 14-business-day turnaround time. For example, if you are 5 days late in completing your payment, the turnaround time will be extended by 5 additional business days.

#### **Late Fee Policy**
- **30-Day Grace Period**: We offer a **30-day grace period** for customers who are on payment plans or need extra time. During this period, you can make payments without incurring any late fees.

- **Late Fees**: After the 30-day grace period, a late fee of **$15 per day** will be applied. These late fees will accumulate until the remaining balance is paid in full.

- **Late Fees Due at Pick-Up**: Any late fees accumulated must be paid at the time of pick-up, along with the final balance for the custom piece.

#### **How to Avoid Late Fees and Delays**
- **Prompt Payment**: To avoid late fees and potential delays in receiving your custom grillz or jewelry, we highly recommend paying as much of the total cost as possible at the time of fitting.
- **Payment Arrangements**: If you are on a payment plan, consider adding a little extra to each payment to reduce the total outstanding balance faster. This can help you avoid delays and potential late fees.

#### **Summary**
- Full payment is required before starting any custom work.
- A **30-day grace period** applies for those on payment plans, after which a **$15 daily late fee** will be added.
- Turnaround time is **14 business days** after the full payment is made, with additional days added for late payments.
- It is recommended to pay **70%-100%** at the time of fitting for orders over $1,000-$1,500 to avoid delays.
- Late fees are due at the time of pick-up after the final payment.

We value your business and strive to deliver high-quality custom pieces as quickly as possible. By following these payment guidelines, you can ensure your custom grillz and jewelry are completed in a timely manner.

Thank you for choosing Diño’s Grillz And Jewelry! If you have any questions about this policy, feel free to reach out to us at **205-736-2525** or email us at **dinosgrillzandjewelry@gmail.com**.

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